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Trust Wallet not showing your balance: here’s how to fix the error

Trust Wallet doesn’t show the balance or price of a token you own?

If you recently exchanged BNB/Ethereum for a token, you may not be able to see its balance.

It can be scary because you can’t see the balance of the token you bought.

As a result, you may think that your tokens are gone.

However, this is usually not the case unless you have traded a token that is not supported on Trust Wallet.

Trust Wallet supports more than 160,000 assets and 40 blockchains.

So, it is rare that the token you have purchased is not supported on it.

In this article, you will learn why Trust Wallet does not show balance and how to fix it.

Why doesn’t Trust Wallet show my balance?

Trust Wallet doesn’t show your balance because you haven’t added the token to your wallet yet.

It can also mean that the token you purchased is not supported on Trust Wallet.

Whenever you buy a token on Trust Wallet via a decentralized exchange, the balance of it will not be shown on your wallet.

This is because you haven’t added it to your wallet yet.

For example, if you recently traded BNB with SAFEMOON and did not add SAFEMOON to your wallet, you will not be able to see its balance.

To see how much SAFEMOON you own, you need to copy its address from a site like CoinMarketCap.

Then, paste it into the Trust Wallet settings page.

Finally, enable SAFEMOON by turning on the switch.

After enabling a token on Trust Wallet, you will see how much you have on your wallet.

However, if you have recently purchased a very new or unpopular token, it may not be supported on Trust Wallet.

In that case, you need to confirm the token address balance on a site like Etherscan.

How to Fix Trust Wallet Not Showing Balance

To fix Trust Wallet which now shows the balance, you need to manually add the token address on the app.

After adding the token address on the app, you will be able to see its balance.

Whenever you trade a token on Trust Wallet via a decentralized exchange like PancakeSwap, it won’t automatically be added to your wallet.

Then, you need to manually add the token address to Trust Wallet via the Settings page.

Then, you will be able to enable the token on your wallet.

Otherwise, you won’t be able to see the balance of the token you own.

Here’s how you can fix Trust Wallet not showing your balance:

1. Copy the token address

First, you need to copy the address of the token so that you can add it to Trust Wallet.

To do this, go to CoinMarketCap.com.

CoinMarketCap is a cryptocurrency marketplace and monitoring site.

You can also use it to find and copy the address of various cryptocurrencies.

Once you’re on the site, tap on the search icon at the top of the page.

After tapping the search icon, the search field will be expanded.

In the search field, you will see the trend tokens.

Look for the cryptocurrency you recently purchased on Trust Wallet.

For example, if you recently purchased SAFEMOON and want to see its balance on Trust Wallet, search for “SAFEMOON”.

Then, tap on “SafeMoon” to see the token.

Once you’ve searched for the token you want to add to Trust Wallet, you’ll see its details.

You’ll see the token’s rank, price, links, and more.

Scroll down the page until you see the “Contracts” tab.

The “Contracts” tab shows the address and chain of the token (e.g. Binance Smart Chain).

In the contracts tab, you will see a duplicate icon.

Tap the duplicate icon to copy the token address.

2. Add the token to Trust Wallet

Now that you have copied the token address to CoinMarketCap, you need to paste it into Trust Wallet.

This can be done on the Settings page of the app.

First, open Trust Wallet on your mobile device.

Then, tap on the Settings icon at the top right corner of the screen.

After tapping on the Settings icon, you will land on the “Manage” page.

On the “Manage” page, you will see a list of enabled cryptocurrencies on your wallet.

By default, Trust Wallet will display Bitcoin, Ethereum, BNB, and Smart Chain on your wallet.

To view the balance of other cryptocurrencies, you need to find and enable it.

To do this, paste the address you copied from the first step on the search bar.

After pasting the token address, it will appear in the search results if it is supported on Trust Wallet.

Tap the toggle to enable the token on Trust Wallet.

After enabling the token on Trust Wallet, tap “Done”.

Then, go back to the app’s wallet page.

Now you will be able to see the token on your wallet.

You will also be able to see your balance.

You have successfully solved the balance issue on Trust Wallet!

Conclusion

If you still can’t see the balance of the token you own on Trust Wallet, there are a few other solutions you can try.

First, you need to check if the token is supported on Trust Wallet.

In some cases, the token logo may not be displayed correctly because it is not yet added to the Trust Wallet database.

Also, be sure to check your internet connection and VPN as the app only works when you’re online.

When you’re in a country that bans cryptocurrency sites and apps, Trust Wallet may not work.

To fix this, you can try enabling or disabling your VPN.

You can also try to check if the app works on another device.

This test is important if you are submitting a ticket.

If all else fails, you can try submitting a ticket to the Trust Wallet community here: https://community.trustwallet.com/c/asktrust/33.

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