Are you getting a “Sorry, you don’t have permission to access this service” error on Binance?
If you are, you won’t be able to use the features on Binance.
The error message typically occurs on the Binance mobile app.
It’s usually caused by a glitch, not because your account is suspended or blocked.
Get started on Binance here: https://www.binance.com/en/register?ref=73583477 or use “73583477” as your reference code.
In this guide, you will learn how to fix the “Sorry, you don’t have permission to access this service” issue on Binance.
Table of Contents:
How to Fix “Sorry, You Don’t Have Permission to Access This Service” on Binance
To fix ‘Sorry, you don’t have permission to access this service’ on Binance, you need to clear the app’s cache.
To do this, open the Binance app, tap “Settings”, tap “Clear Cache” and tap “Yes”.
After clearing the app’s cache, the error should be fixed.
However, you need to force close the app after that.
If you are using an old iPhone, press the Home button twice and swipe up on the Binance app to force close it.
For newer iPhones, swipe up from the bottom of the screen and swipe up on the Binance app.
If you’re using an Android device, you can swipe up or go to settings to force close the Binance app.
Finally, reopen the Binance app and you will be able to use its features again.
Here are 5 steps to fix ‘Sorry, you don’t have permission to access this service’ on Binance.
1. Open the Binance app and tap the profile icon
If the error occurs on the Binance app, you need to open it.
First, open the Binance app on your device and log in to your account if you haven’t already.
Once you are on the app, you need to open the menu.
In the top navigation bar, you will see a profile icon.
Tap the profile icon to open the menu.
2. Tap “Settings”
After tapping on the profile icon, the menu will open.
The menu contains multiple options.
This includes “Task Center”, “Reward Center”, “Referral” and others.
Scroll down until you see the “Settings” option.
Tap “Settings” to go to your settings.
3. Clear the cache
After tapping on “Settings”, you will land on the settings page.
On the page you will see more options.
This includes “Push Notifications”, “Widget Tickers”, “Language” and more.
Scroll down until you find the “Clear Cache” option.
The number next to it is the size of the cache.
Tap “Clear Cache” to clear the app’s cache.
4. Tap “Yes”
After tapping on “Clear Cache”, a pop-up will open.
The pop-up asks you if you are sure you want to clear your cache.
There are a couple of options including “Yes” and “Cancel”.
Tap “Yes” to clear the Binance app cache.
This way, temporary files will be deleted which will fix some issues on the app such as the “Sorry, you don’t have permission to access this service” error.
5. Force close Binance and reopen it
After clearing the cache of the Binance app, you need to force close the app.
If you’re using an older iPhone, press the Home button twice and swipe up on the Binance app.
For newer iPhones, swipe up from the bottom of the screen and swipe up on Binance.
For an Android device, you can swipe up from the bottom of the screen or go to the settings to force binance to close.
Once you have forced the Binance app to close/stop, you need to reopen it.
In this way, the Binance app will be opened in a clean slate.
After reopening the app, the error “Sorry, you don’t have permission to access this service” should be corrected.
Conclusion
What if you still get the error “Sorry, you don’t have permission to access this service” after following the steps above?
If you are, there are some additional methods that you can try to fix the problem.
Firstly, you can try to switch from Wi-Fi to mobile data and vice versa.
Secondly, if you’re using a VPN, you need to turn it off before opening the Binance app.
Thirdly, you can try to uninstall and reinstall the Binance app.
If all else fails, you can also contact binance support for further assistance here: https://www.binance.com/en/chat.
Once you’re on the website, select the category you need help with and you’ll be able to chat with a support representative.
