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Intesa Sanpaolo: the future of work between generational change and technological innovation

Intesa Sanpaolo’s generational replacement plan

Intesa Sanpaolo has launched an ambitious generational replacement plan that includes 9,000 exits without social impacts by 2027. This plan, which involves 7,000 employees in Italy and 2,000 in international subsidiaries, is part of a context of technological transformation and strengthening the Group’s future sustainability. The bank, led by Carlo Messina, has recently signed an agreement with the main trade union delegations, including FABI and UILCA, to ensure a smooth generational transition without negative consequences for
workers.

Investments in technology and training

Intesa Sanpaolo’s plan is not limited to managing expenditures, but also includes a strong investment in technology and training. The goal is to develop simpler and more effective service models for customers, freeing up time for professional development activities. Through an upskilling and reskilling plan, the bank intends to prepare its employees for the new challenges of the labor market, characterized by increasing digitalization and the emergence of new skills required. This approach not only improves operational efficiency, but it also helps create a more stimulating and innovative work environment
.

Recruitment and future growth

In addition to the exits, Intesa Sanpaolo plans to recruit 3,500 young people indefinitely by June 2028, with a particular focus on roles such as Global Advisor in Wealth Management & Protection. These hires are part of a larger plan that includes 4,600 new positions by 2025, compared to the 9,200 scheduled exits. This balance between exits and hires is crucial to ensure the continuity and growth of the Group, while facing the challenges of a constantly evolving market
.

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