Intesa Sanpaolo’s generational replacement plan
Intesa Sanpaolo recently signed an agreement with the unions to implement a generational replacement plan that includes 9,000 exits without social impacts by 2027. This plan, which includes 7,000 exits in Italy and 2,000 in international subsidiaries, is part of a context of technological transformation and strengthening the Group’s future sustainability. The bank, led by Carlo Messina, aims to create a resilient business model, capable of facing the challenges of digitalization and artificial intelligence
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Training and new hires for a digital future
The plan is not limited to exits, but also includes an important recruitment phase. By June 2028, Intesa Sanpaolo expects to make 3,500 permanent hires, including 1,500 as Global Advisor for commercial activities. These new professional figures will be essential to ensure greater proximity to customers, in particular in Wealth Management & Protection. In addition, the plan includes a significant investment in upskilling and reskilling training, to prepare staff for the new digital skills required
by the market.
A customer-oriented business model
The new agreement represents an important step towards a simpler and more effective service model for customers. Intesa Sanpaolo intends to free up time for its employees, allowing them to dedicate themselves to professional development activities. This approach will not only improve operational efficiency, but it will also help create a more satisfying and stimulating work environment. With the goal of achieving 4,000 voluntary disbursements by 2027, the bank is preparing for a future in which new generations of professionals will be at the center of its growth strategy
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