When a traffic accident occurs, the first thing to do is report the incident to your insurance company. In this article, we will discover together how to report an accident to Quixa, an online insurance company specialized in the automotive industry. We’ll see what options are available, what to do immediately after the accident, how to fill out the claim form, how to send the report to Quixa and how to follow the status of the claim report file.
Read carefully and know how to act in the event of a traffic accident
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Table of Contents:
How to report a claim to Quixa: the options available
If you have suffered an accident with your car and you want to report it to Quixa, you have several options available. The first is to use the appropriate section of the website, accessible from your personal area, where you can fill out the complaint form and send it directly online. Alternatively, you can call Quixa customer service at the dedicated toll-free number, available 24 hours a day, 7 days a week. Finally, if you prefer direct contact, you can go to one of Quixa’s partner agencies in Italy. In any case, remember to always have the policy number and the license plate of the vehicle involved in the accident available
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What to do immediately after a car accident
Immediately after a traffic accident, it is important to remain calm and take some precautions to protect your safety and that of other road users. First, make sure that no one has been hurt and seek help if necessary. Afterwards, move the cars involved, if possible, to a safe and marked location. Make sure you always have a first aid kit, registration certificate and driver’s license with you. Finally, contact law enforcement agencies immediately to carry out the surveys and establish any liability. Keep in mind that, if you decide to report the accident to your insurance, you must do so within 3 business days from the date of the
accident.
How to fill out the claim report form
To fill out the claim report form, access your personal area on the Quixa website and select the item ‘Report an incident’. Enter the requested data, such as the date, time and place of the accident, the name of the other driver involved and the description of the damage suffered. In addition, you must indicate any testimonies present at the time of the accident and the name of the authorities who intervened for the surveys. Do not forget to attach photos of the damage suffered by the car and to enter the data related to the witnesses. Once you have completed the report, you can send it directly online or save it and send it later.
How to send a claim report to Quixa
After filling out the claim report form, you can send it to Quixa directly online or forward it by email or fax. If you choose to send it online, just click on the ‘Send complaint’ button to complete the procedure. Alternatively, you can download the form in PDF format and send it by email to the address specified in the “Contacts” section of the Quixa website. If you prefer, you can also fax the complaint to the dedicated number. In any case, make sure that you have received confirmation that you have received the complaint from Quixa
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How to follow the status of the accident reporting practice
After sending the claim report to Quixa, you can follow the status of the file directly from your personal area on the insurance company’s website. Here, you can check for updates on the complaint practice and check if additional documents or information are needed to manage the file. In addition, you can contact Quixa customer service for more information on your complaint practice and receive assistance if necessary. Remember that the response time for managing the complaint file depends on the circumstances and responsibilities established following the incident. In the event of a traffic accident, reporting it to your insurance company is essential to obtain compensation for the damage suffered. Thanks to Quixa, you can report an accident quickly and easily, following the instructions provided in this article. Remember to act promptly and to provide all the information necessary for the proper management of the complaint file.
