The health card is a fundamental tool for accessing the health services offered by our national system. However, it may happen that it may be lost or stolen. In these cases it is necessary to request a replacement card. In this article we will explain what to do if it is lost, how to request the replacement, what documents are needed, the delivery times and methods, and how to avoid the theft or loss of the card
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Table of Contents:
What to do if you lose your health card
If you lose your health card, the first thing to do is to check that it has not been found or that someone has taken it by mistake. Otherwise, it is necessary to go to the registry office of the municipality of residence or to a CUP center to request a replacement health card. Alternatively, it is possible to make the request through the National Health Service website or through the IO app. It is also important to report the theft or loss to the competent authorities to avoid fraudulent use of the card. Remember that the health card is strictly personal and should not be lent to other people
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How to request a replacement health card
To request a replacement health card, you can go to the registry office of the municipality of residence or to a CUP center. Alternatively, it is possible to make the request through the National Health Service website or through the IO app. In the case of an online request, it is necessary to have a SPID digital identity or a CIE account. During the request, you can indicate if you want to receive the card at your home or if you prefer to pick it up in person at the registry office or the CUP center. Requesting a replacement card is free of charge, but if you request it more than once, an administrative penalty may apply
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Documents needed to request a replacement health card
To request a replacement health card, you must present a valid identity document and the tax code. If the request is made by a guardian or legal representative, it will also be necessary to present the document that attests to the representation. If the replacement card is requested for the first time, a certificate of residence may also be required. If you have lost or lost your previous health card, it is possible to communicate the card number when requesting the replacement. However, if you do not have the number, you can request it at the registry office or the
CUP center.
Times and methods of delivery of the replacement health card
The delivery times for the replacement health card vary depending on the method of request. In the case of a request at the registry office or the CUP center, the card is usually delivered immediately. In the case of an online request, however, delivery times may vary from a few days to a few weeks, depending on the time needed for the production and shipment of the card. In the case of home delivery, it will be necessary to verify the presence of the recipient at the time of delivery. In the event that the recipient is not present, a notice of passage will be left to arrange a new delivery
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How to avoid the theft or loss of your health card
To avoid the theft or loss of your health card, it is important to always keep the card with you and never lend your card to other people. In the event of loss or theft, it is important to immediately report the incident to the competent authorities and request a replacement card. In addition, it is possible to protect the health card from damage or wear and tear by keeping it in a protective case. Alternatively, you can store your tax code or card number so that you always have the information you need to request a replacement. Finally, it is important to pay attention to the websites or apps used to request the card online, avoiding entering sensitive data on unsecure or unofficial sites
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In conclusion, requesting a replacement health card is a simple and free operation, but it is important to pay attention to avoid the theft or loss of the card. By following the instructions provided in this article, it will be possible to request a replacement without problems and access the health services offered by our national system
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