If you are a Linkem customer and you have decided to cancel the contract, you may be concerned about the cost of the penalty. However, there are some situations in which it is possible to cancel without having to pay any penalty. In this article we will explain how the cancellation of the Linkem contract works, when it is possible to cancel without penalty, how to proceed to cancel it and what to do in case of difficulty.
In addition, we will provide you with some alternatives to terminating the Linkem contract
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Table of Contents:
How does the cancellation of the Linkem contract work
Before proceeding with the cancellation of the Linkem contract, it is important to know how the cancellation process works. In general, Linkem contracts are concluded for a minimum period of 24 months. However, you can cancel the contract at any time, provided that you respect the 30-day notice. The notice must be communicated in writing, by registered letter with return receipt or by PEC. It is important to remember that the notice starts from the day following the date of receipt of the notice of cancellation. In addition, it is necessary to return all the material provided by Linkem, such as the modem and the SIM card
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When is it possible to cancel the contract without paying the penalty
Although Linkem contracts include a penalty in case of early cancellation, there are some situations in which it is possible to cancel without having to pay any additional cost. In particular, if serious technical problems occur with the service offered by Linkem, such as poor connection quality or frequent interruptions, it is possible to request the termination of the contract without penalty. In addition, if changes occur in the customer’s personal situation, such as a serious illness or a loss of work, it is possible to request the termination of the contract without penalty. In any case, it is important to communicate your situation clearly and in a documented way to Linkem
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How to proceed to cancel the Linkem contract without paying the penalty
To cancel the Linkem contract without paying the penalty, it is necessary to follow some simple procedures. First, it is important to communicate your cancellation request in writing, by registered letter with return receipt or by PEC, respecting the 30-day notice. In addition, it is important to document any technical issues or changes in personal situation that warrant terminating the contract. Once the cancellation request has been sent, it is necessary to return all the material provided by Linkem, such as the modem and the SIM card, within 15 days from the date of cancellation. Finally, it is advisable to keep a copy of the cancellation notice and the attached documentation
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What to do if you have difficulty terminating the contract
If you have difficulty canceling your Linkem contract, you can contact the company’s customer service for assistance. In particular, it is possible to request more information on the cancellation procedures, or ask for help in returning the material provided by Linkem. In the event of a dispute over the penalty or the termination of the contract, it is possible to submit a complaint through the appropriate form on the Linkem website. In addition, if you believe that the company is not meeting its contractual obligations, you can contact the Antitrust or consumer association for assistance
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Alternatives to terminating the Linkem contract
Although terminating the Linkem contract is an option, there are some alternatives that might be useful depending on the customer’s needs. In particular, it is possible to request a change to your contract, such as a reduction in connection speed or a change in the pricing plan. Alternatively, it is possible to request the activation of a temporary suspension service, which allows you to interrupt the contract for a limited period of time without having to pay any penalty. Finally, you can consider the option of transferring your contract to another user, for example, by transferring the contract
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In conclusion, terminating a Linkem contract without paying the penalty may seem like a complex procedure, but by following the right procedures and properly documenting your situation, it is possible to obtain the termination of the contract at no additional cost. In any case, it is important to evaluate all the options available, such as the alternatives to cancellation, to find the solution that best suits your needs
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