in How to contact technical support

Having trouble with the app?

Maybe you are having trouble withdrawing your money.

Or maybe you can’t link your bank account.

Either way, you can contact support for assistance. has over 10 million downloads on the Google Play Store.

With the huge number of users, it may take a while for the support team to respond to you.

That said, there are multiple channels you can use to contact them.

Get $25 USD for free on here: or use “xev5c8rctt” as your referral code.

In this guide, you will learn how to contact, what is’s email address, and whether you can call them.

  • How to contact
  • What is’s email address?
  • Can you call

How to contact

To contact, you can start a live chat on the app or ping it on Twitter.

Alternatively, you can send them an email at [email protected].

Before contacting, we strongly recommend that you try to fix the problem yourself.

You can find solutions to your problem in the Help Center.

There are multiple categories you can choose from in the Help Center.

This includes “ App”, “ Pay – App FAQ”, “ Exchange” and more.

You need to select the appropriate category for which you need help.

If you can’t find a solution to the problem, you can contact for help.

Here are 3 ways to contact

1. Start a live chat on the app

The first method is to start a live chat on the app.

The app has a live chat feature accessible to all users.

First, open the app and log in to your account if you haven’t already.

In the top navigation bar of the app, you will see a live chat icon.

Tap the live chat icon to start a live chat.

After tapping on the live chat icon, the live chat dashboard will open.

In the dashboard, you can see all your conversations.

If you haven’t started a conversation yet, you need to start one.

To do this, tap on “Send us a message” to start a conversation.

After tapping “Send us a message”, you will have to answer a few questions.

First, you need to select the language.

If you speak English, select “English”.

Secondly, you need to select a category.

For example, if you need help with a technical issue (for example, one of the features isn’t working), select “Technical issue.”

If you selected “Technical issue”, you must indicate if you have a new incident to report.

If you do, select “Yes, please” twice.

Finally, you need to share information, screenshots or videos that show your problem.

Once you’ve shared them, you’ll get this message: “Thank you! A member of our team will get back to you.”

Now, you have to wait for a member to answer you.

You will typically receive a response within a day by email.

Then, you need to periodically check your inbox for their email.

In the meantime, don’t start another conversation or you may not get an answer.

2. Contact on Twitter

The second method is to contact on Twitter. has a Twitter account for customer support @cryptocomcs.

According to their latest tweets and replies, they are usually very responsive.

There are a couple of methods to contact them on Twitter.

You can tweet your problem and tag @cryptocomcs or send them a direct message.

However, if you tweet your problem and tag @cryptocomcs, they will usually ask you to send them a direct message.

This will allow them to take a look at your problem and help you accordingly.

To send a direct message to on Twitter, you must first log in to their Twitter account @cryptocomcs.

Once you’re on their Twitter account, tap on the message icon to start sending them a message.

Be sure to include your referral code in the message so that can track your account.

You can find your referral code by opening the app and tapping “Refer & Get $25 USD”.

3. Email

The final method is to send an email to for help.

According to’s Twitter, their official email address is [email protected].

First, log in to Gmail, Hotmail, Yahoo mail, etc. and compose a new email.

In the email, you need to explain the problem you are facing with

You can also ask a question about the app.

Here’s an example, “Hi, I’m having trouble withdrawing money from the app to my bank account. Can you guide me on this? I live in the United States.”

If you’re having a problem with the app, you can attach relevant screenshots or videos as well.

Once you’re done composing the email, you need to send it.

Then, you will have to wait for to answer you. will typically respond within a day.

However, due to the increase in the volume of requests, there may be a delay in their response.

So, you need to be patient and avoid sending a second email.

What is’s email address?’s email address is [email protected].

You can send them an email if you have any questions or problems.

Don’t trust an email address that doesn’t have “” at the end of it.

Only email addresses that contain “” are legitimate.

Can you call

No, you can’t call

That’s because doesn’t have a customer service hotline.

If you want to contact, you need to start a live chat or send them via email.

They will typically get back to you within a day.


Contact should be done only if you can not solve the problem yourself.

Some actions such as withdrawing or depositing money can be learned on the Help Center.

Leave a Reply

Your email address will not be published. Required fields are marked *

investimenti 86

Binance DEX Vs Binance: Advantages and Disadvantages

invest crypto 15

Wallet address here’s how to find it