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Complete guide to the free decoder for 2024 retirees: who is entitled to it and how to request it

In 2024, some Italian retirees have the opportunity to obtain a decoder for the new digital terrestrial free of charge. This device is essential to continue receiving certain television channels, especially for those who own older televisions. In this guide, we’ll explore in detail who can benefit from this bonus, how to request the decoder, and the timing
for doing so.

What is the free decoder bonus for 2024 retirees?

The free decoder bonus is an initiative aimed at retirees over 70 who meet certain requirements. The bonus provides for home delivery, at no additional cost, of a decoder with a maximum value of 30 euros. This device is compatible with the new DVB-T2 transmission standard, which will be active in Italy starting from 28 August 2024
.

This service is particularly useful for those who own televisions purchased before December 22, 2018, that are not compatible with the new digital terrestrial. Thanks to the bonus, these retirees can continue to watch all television channels, including those that will be broadcast exclusively with the
new standard.

Who is entitled to the free decoder?

The free decoder is reserved for a specific category of retirees. Here are the requirements to access the bonus:

  • Age: 70 years or older.
  • Income: Gross annual pension not exceeding 20,000 euros.
  • RAI fee: Being the holder of a subscription to the broadcasting service is in good standing with the payment of the RAI fee.
  • Residence: Be resident in Italy.

The requirements relating to income, age, residence and payments of the RAI fee are automatically verified through tax and INPS data.

How does the free decoder for retirees work?

The free decoder delivery service works on request. Those entitled must request the device, which will then be delivered directly to their home at no cost. The decoder is easy to install and can be connected to the TV via an HDMI or SCART cable
.

It should be emphasized that televisions purchased after December 22, 2018 should already be compatible with the new digital terrestrial and, therefore, do not need an additional decoder.

How to request the free decoder

To obtain the free decoder, retirees must follow one of the following methods:

  • Telephone: Call the toll-free number 800 776 883, available Monday to Friday, from 10:00 to 18:00.
  • Post offices: Go to one of the 13,000 post offices in Italy.
  • Online: Connect to the portal dedicated to booking the decoder at www.zionedecodertv.it.

Deadlines and timelines

The free decoder request and delivery service is available until October 31, 2024, subject to availability. It is recommended that you make your request as soon as possible to ensure that you receive the device.

Conclusion

The free decoder bonus represents an important advantage for Italian retirees, allowing them to adapt to the new television standard at no additional cost. Be sure to check the requirements and follow the procedures indicated to obtain the decoder within the specified time frame.

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